Trust & Safety
RidgeBid is committed to providing a safe, transparent marketplace for homeowners and contractors.
Contractor Verification
Contractors can submit their license, insurance, and identity documents for verification. Our team reviews each submission to ensure authenticity. Verified contractors earn trust badges visible on their profile and bids.
Moderation & Reporting
Every user can report suspicious activity, fraud, spam, or harassment. Our moderation team reviews reports promptly and takes action — from warnings to permanent suspensions — to keep the platform safe.
Secure Communications
All messages between homeowners and contractors are encrypted and stored securely. We never share your personal contact information without your consent.
Verified Reviews
Only homeowners who have actually hired a contractor through RidgeBid can leave a review. This ensures every review reflects a genuine experience.
Account Suspension & Appeals
Users who violate our terms face account suspension. Suspended users can submit an appeal, which is reviewed by our moderation team within 48 hours.
Data Protection
We use industry-standard encryption for all data in transit and at rest. Your personal information is never sold to third parties.